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10 Tips to Stay the Course and Get Ahead in InterAction


As we’re all settling into a new normal, we’re hearing that many of our clients are looking for ways to remain productive. There’s a sense of “What’s next?” and “How can we make the most of this time?” If you’re asking yourself these same questions, you’re not alone.

The LexisNexis® InterAction® Training and Education team discussed best practices that you and your users can introduce today to improve the quality of your InterAction data. The webinar topics covered were:

  • Creating a remote data-quality plan
    • Contact health strategy
    • Data change management considerations
  • Engaging remote users
    • Contact management
    • Education opportunities

Other webinar resources

About the Presenters

Maggie Hepburn
Learning Experience Principal with InterAction

Maggie has been training, consulting, and delighting her clients for over 15 years. She is exceptional at ensuring her clients are equipped to handle their daily responsibilities with InterAction. Maggie holds a Master of Arts degree in Linguistics. She thoroughly enjoys anything about the mysteries of language, speech, and pronunciation, so if she’s listening intently, she may be trying to assess where you’re from based on your dialect.

Andrew Sammeth
Client Educator, InterAction

Drew is a LexisNexis Client Educator for InterAction, bringing with him almost a decade of experience managing CRM and marketing technology in law firms, including marketing, data quality, training and administration of InterAction as well as e-marketing tools. Focusing on customer success and positive training experiences, Drew utilizes his time creating efficient and engaging course content for applications in real-life scenarios.