“We plan to use the legal request feature to have better control and simplification for matter set up requests for internal law department users. It's a great tool. We can set up and configure the workflows for our use, and it is easy to configure.”

— Micole Beachler, Legal Department Administrator, Eaton Corporation

The new legal request feature is here, making the intake process easier to manage and giving complete visibility into all the services requests your legal department receives. You can track, manage, measure, and report on all requests from inside and outside of your company, including those requests from non-CounselLink users. Read how you can now manage your tasks from start to finish, increasing the overall efficiency of your legal department.

Watch this brief demo of the legal request feature in CounselLink® and learn how this powerful feature uses your existing interface to streamline communication and easily manage workflow. You’ll see a sample workflow and how the legal request tool allows you to easily assign tasks and convert a request into a matter. The demo also highlights the in-app reporting that is included to obtain valuable insights, such as how many requests are received, who works on the requests, and how long it takes to process them.

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